Welcome to MegaBlockBets ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our B2B and B2C iGaming support services, technical assistance, and AI automation solutions.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or submit any forms.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
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Personal Data: Personally identifiable information, such as your name, email address, telephone number, company name, and job title, that you voluntarily give to us when requesting a demo, filling out our contact form, or subscribing to our newsletters.
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Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
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Client Service Data: Information shared with us securely by our B2B partners in order to provide end-to-end player support and verification services.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Respond to your customer service or technical support requests.
- Deliver targeted advertising, newsletters, and other information regarding our services.
- Improve our website performance, AI bots, and automated systems.
- Analyze usage and trends to improve your experience.
- Ensure legal compliance and prevent fraudulent activities within the iGaming ecosystem.
3. Disclosure of Your Information
We value your data privacy. We do not sell your personal information to third parties. We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or to investigate potential violations of our policies.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, and customer service.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us (such as end-to-end encryption and ISO-compliant protocols), please be aware that despite our efforts, no security measures are perfect or impenetrable.
5. Your Data Protection Rights (GDPR & CCPA)
Depending on your location, you may have the following rights regarding your personal data:
- The right to access, update, or delete the information we have on you.
- The right of rectification (to fix incorrect data).
- The right to object to our processing of your personal data.
- The right to data portability (receiving a copy of your data in a structured format).
To exercise these rights, please contact our Data Protection Officer at the email provided below.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: